1. Acceptance of Terms
By accessing and using TutorsKenya services, you accept and agree to be bound by the terms and provision of this agreement.
2. Service Description
TutorsKenya provides home tutoring services connecting qualified teachers with students in Kenya. Our services include:
- Teacher matching and assignment
- Session scheduling and management
- Payment processing
- Progress tracking and reporting
3. User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information
- Respect teachers and maintain appropriate conduct
- Make payments promptly for services rendered
- Notify us of any issues or concerns
- Comply with all applicable laws and regulations
4. Teacher Responsibilities
Teachers on our platform agree to:
- Provide qualified and professional tutoring services
- Maintain appropriate conduct with students
- Arrive on time for scheduled sessions
- Notify us immediately of any scheduling conflicts
- Maintain student confidentiality
5. Payment Terms
Payment terms include:
- Fees are charged per session or as agreed
- Payments are processed securely through M-Pesa
- Refunds are provided only under specific circumstances
- Late payment fees may apply
6. Cancellation Policy
Sessions may be cancelled with appropriate notice:
- 24 hours notice for full refund
- Less than 24 hours may incur cancellation fees
- Emergency cancellations are handled case-by-case
7. Intellectual Property
All content on TutorsKenya, including text, graphics, logos, and software, is owned by TutorsKenya and protected by copyright laws.
8. Limitation of Liability
TutorsKenya shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.
9. Termination
Either party may terminate this agreement at any time. TutorsKenya reserves the right to terminate services for violation of these terms.
10. Governing Law
These terms are governed by the laws of Kenya. Any disputes shall be resolved in the courts of Kenya.
11. Contact Information
For questions about these Terms of Service, please contact us at:
- Email: legal@tutorsinkenya.site
- Phone: +254 700 123 456
- Address: Nairobi, Kenya
12. Changes to Terms
We reserve the right to modify these terms at any time. Users will be notified of significant changes.